Shipping Policy
We're proud to offer ✈️American Shipping on ALL Items! Tracking and secure checkout are provided for all orders.
Processing Time:
We do our best to process & ship all orders as soon as possible. Most orders are processed within 48 hours.
📦Tracking your order:
All orders include tracking information that is normally sent via email within 48 hours after the order has been shipped.
You can also track your order using your tracking number here.
Customs & Duties:
(In most cases, packages shipped to US don't require any additional fees.)
All shipping charges (or free shipping promos) listed do NOT include customs, duty, and taxes. We can't hold responsibility for that and the recipient is responsible for all customs, clearing and other fee’s required to ship internationally.
Lost / Stolen package:
- Our Customers satisfaction is our top priority so we cover any case of exceptional delay or even loss in transit and offer a free reshipment or a refund.
- If the order does not make it to its destination and is delayed in a local post office, customers are responsible for contacting the carrier before receiving a reshipment\refund.
- If you have entered a wrong shipping information, you are not eligible for a reshipment or a refund.
We offer the following additional options:
*All orders over $60 qualify for Free Standard Shipping!(Except for special items)
Estimated shipping times by country:
| Country | Estimated time |
| United States | 25-35 Business Days |
| Canada | 25-35 Business Days |
| Australia | 25-35 Business Days |
1. The United States, excluding remote areas such as Alaska and Hawaii, and overseas addresses such as Puerto Rico and Guam; APO/FPO military addresses.
Please note:
- Prepare Time: 3-14days.
- Shipping Time: Depends on the shipping method you choose.
- If you have some questions, please contact our customer service team, we will reply to you as soon as possible. Thank you for your patience.
- Transit times are estimates and cannot be guaranteed by The Miracle&Memory. Unexpected delays due to weather or carrier issues can happen and are out of our control.
- We might modify our freight according to the actual situation, depending on the options when you place the order and your order will be delivered by miracle-memory.com's shipping company.